The Holiday Club
Welcome to The Holiday Club! You've joined The Holiday Club, so what is the next step? As a Member you now have access to many benefits that will save you time and money and add to your holiday pleasure. Below is a brief summary of how we work, what your Points can do for you and some general information on how to manage your Membership.
Making The Most Of Your Points
A Point System that caters for your holiday needs
We understand that at various stages of your life your holiday
needs will change. Our Points system helps you to enjoy the perfect
holiday no matter what stage of life you are in or what your
holiday requirements are.
Click here to read about how to get the most out of Points.
The Points System Explained
Allowing you ultimate holiday flexibility
The Holiday Club's unique Points system gives Members the
ultimate in flexibility, freedom of choice and financial
planning, allowing you and your family to
design your dream holiday!
Click here to read more about how the Points system works.
Your Accounts Explained
Understand how your Membership accounts work
As a Member you'll have various accounts linked to your profile.
This is due to certain fees being charged on behalf of other
entities with The Holiday Club. In order to keep control of
these transactions we keep them separate
and easy to manage.
Click here to read a detailed explanation of the various accounts.
Manage Your Account Online
Helping you control your Membership
Enjoy easy access to all your account details at your
fingertips, anytime - day or night! Log in to your profile
and check how many Points you have, make a booking,
view your statements
and much more.
Click here to read about everything you can do online.
How To Make A Reservation
All you need to know
Before making a reservation, if you are not a member of The Holiday
Club, make sure that the member on whose behalf you wish to make
a reservation has registered your name with us. If not, the member
will have to complete an Authority to Transact Form with your
details & then send the form back to us. A copy of the
form can be downloaded
Click here to read about how to make a reservation.
Reservation and Account Security
Keeping your investment safe
We subscribe to the principles contained in the Protection
of Personal Information Act (POPI). To safeguard your investment,
The Holiday Club has strengthened our security system to ensure
that you, or your authorised users, are
the only individual(s) empowered to
transact on your account.
Click here to familiarise yourself with our security measures.
Beware of unscrupulous companies
Beware when you are approached by companies offering you
fantastic options and promises regarding new Points ownership,
resale deals or holiday discount schemes. For peace of mind,
always make sure you only deal with an accredited agent of
The Holiday Club. All our agents are registered with VOASA.
Click here to read more about this and how to avoid these companies.
Member Service Centres
We are with you, wherever you go
As part of our service ethic, we aim to not only provide a
quality product, but we have also committed ourselves to back
this with professional, accessible and efficient service.
We also understand that sometimes it's better to talk to
someone face to face. This is why we have crated on-site
Member service/travel centres at selected resorts
around the country.
Click here to find out where your nearest Member Service Centre is.