THC RESERVATION
CANCELLATION TERMS
Provisional
Reservations
Should
you make provisional reservations, outstanding amounts are payable
within 48 hours.
We
recommend that you select the available Credit Card payment option
to immediately confirm your reservations. Should you opt to pay
outstanding amounts via Direct Deposit, you will have 48 hours from
the date on which you make the provisional reservations to pay the
prescribed cost.
Should
you fail to make the necessary payment, your provisional
reservations will automatically lapse.
Local
and International Rental Reservations
If the Reservation is cancelled 3 - 6 weeks from occupation date, there will be a cancellation fee equal to 50% of the value of the Reservation.
If the Reservation is cancelled 3 weeks or less from occupation date, there will be a cancellation fee equal to 100% of the value of the Reservation.
Any difference between the original rental fee and the applicable cancellation fee will reflect as a credit on your account. Credits are only refunded on request, subject to receipt of a completed Refund of Payment Form. Credits will be refunded within 21 working days.
THC
- Local Points Reservations
To make a reservation you will require available Points of not less than the value of the reservation you wish to make.
If the Reservation is cancelled 3 - 6 weeks from occupation date, there will be a cancellation fee equal to 50% of the value of the Reservation.
If the Reservation is cancelled 3 weeks or less from occupation date, there will be a cancellation fee equal to 100% of the value of the Reservation.
If the Reservation was originally made with Points that would have expired but for the Reservation and the Reservation is subsequently cancelled, then these Points will expire.
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