COVID-19 UPDATE PAGE


RESORTS NOW OPEN

Sandpiper Dunes will be open to our Namibian guests from Friday 8 May 2020


CORONAVIRUS CANCELLATION POLICY

The current cancellation policy is adapted as follows due to the Coronavirus, and may be withdrawn or altered at any point subject to further business risk and/or developments:-

All bookings for lockdown period have been or will be automatically cancelled and credited for a future booking to be made by the end of June 2020, for occupation within 3 months of the end of lockdown.
Bookings for the lockdown period made with points that would otherwise have expired will be reallocated to be used within the period detailed above.
All bookings made for occupation from after lockdown up until the end of June 2020 may be cancelled by the member, provided 14 days advance notice is provided.
Any bookings for occupation later than end June 2020, existing cancellation policies apply.
International exchanges: All 2020 bookings may be deferred to travel within the next 12 months, without any penalty.
All travel bookings (local and international flights, car hire, cruises) - will be subject to the policy from the supplier.


ENSURING SAFE HOLIDAYS

Your health and safety at our resorts remain our top priority while we ensure that you are enjoying your well-deserved holiday. While we have always maintained the highest standards of cleanliness and hygiene, we have intensified this now more than ever.

We have implemented the following at all of our resorts:-

The option to decline daily servicing/sanitising of units; (optional if you wish to limit contact with others)
Hand-sanitiser stations;
Frequent cleaning of high-touch areas.

Where possible, we have also implemented one or more of the following at selected Signature Collection resorts:

Drive-thru check-in at the front gate
Limiting numbers at check-in facilities
Grocery Delivery;
On-site restaurant takeaway and/or delivery;
Unit allocation distancing - to evenly spread guests around the resort

We remain dedicated to your needs and are confident that our operational excellence and commitment to our guests is our main priority.

Monthly Newsletter & SMS
Receive up to date information on
super low local and international
specials via SMS or Email.
The Holiday Club - Holidays Vacations Leisure Escape Getaways




The Holiday Club - Lifelong Holiday Pleasure The Beekman Group Vacation Ownership Association of South Africa Nominee - Africa's Leading Travel Club 2019
[4]